Terms & Conditions

​Terms
1. Acceptance
1. Any instructions received by the Company from the Customer for the supply of Works and/or the Customer’s acceptance of Works undertaken by the Company shall constitute acceptance of the terms and conditions contained herein.
2. Where more than one Customer has entered into this agreement, the Customers shall be jointly and severally liable for all payments of the Price.
3. Upon acceptance of these terms and conditions by the Customer, the terms and conditions are irrevocable and can only be rescinded in accordance with these terms and conditions or with the written consent of the Company.
4. None of the Company’s agents or representatives are authorised to make any representations, statements, conditions or agreements not expressed by the manager of the Company in writing nor is the Company bound by any such unauthorised statements.
2. Installation Work:
1. All electrical installation work will comply with any amendments in force at the time of the works.
2. All electrical installation work will comply with applicable Building Regulations in force at the time of the works.
3. Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.
4. Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking / conduit.
5. Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to affect a fully satisfactory reinstatement.
6. Where agreed beforehand, chases to walls, etc will be re-filled to 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded.
7. All endeavours will be made to undertake installation work to a clean standard.
8. The contract outlines the expected duration of the installation work.
9. Whilst undertaking the installation work at the property, the client is required to provide water and power free of charge
3. Work Site Access:
We have based our offer on free and unrestricted access to all required work areas.
4. Live Work Clause:
It is our strict policy to only undertake live work or work near live conductors where it is safe to do so, particular emphasis is placed on: Compliance with AS/NZS 4836:2001 “Safe working on Low Voltage Electrical Installations, relevant Commonwealth and State Statutory Acts and Work Place Regulations”. Our live work procedure is designed to eliminate risk of injury to our employees, damage to your installations and unexpected power disconnections. The above may require us to disconnect or isolate parts of the installation to undertake such work for which additional charges may be applicable
5. Exclusions:
1. Clearing and / or moving of furniture and other items blocking access to work areas are not included.
2. Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc) are not included.
3. Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.
4. Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.
6. Extras and Variations:
1. All extras and variations must be agreed in writing prior to commencement.
7. Pricing:
1. The costs quoted are a close estimate and assume continuous and unhindered access to the site by prior arrangement with you. The costs quoted do not allow for any unforeseen circumstances and/or extra time to complete works specified, including impacts of weather, safety issues or changes to the original appointment. Any necessary deviations from the original estimate will be outlined in an updated quote/invoice. This includes additional costs of labour charged at an hourly rate applicable the ‘Hourly Rate’ outlined in out website the plus materials.
2. Unless stated otherwise, the costs quoted assume standard working hours between the hours of 8:00am-4:00pm Monday-Friday. Work required outside these hours may attract out of hours premium rates.
3. Any additional work not covered in our quoted costs will attract additional time charge rate stated in our pricelists plus materials cost.
4. All figures quoted are GST inclusive.
5. All figures quoted are valid for a date of 30 days from the date of the estimate or quotation.
8. Risk and Title of Goods and Property:
1. The risk in all goods supplied shall pass to the Client upon delivery.
2. All goods supplied shall remain property of J Hill Group Pty Ltd until all sums due have been paid in full.
3. The client is responsible for ensuring that the property is insured for the duration of the installation work.
9. Warranty:
1. J Hill Group Pty Ltd warrants its subsidies installation work to be defect free for a period of twelve months from invoice date. Such cover does not include labour costs involved in replacing a manufacturers fault for faulty items, or to goods not supplied by J Hill Group Pty Ltd physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.
10. Payment:
1. Unless agreed in writing payment in full must be made on completion of the specified works to J Hill Group Pty Ltd. Stage payments will be requested by prior arrangement where planned works take longer than 30 days We reserve the right to request from you stage payments in the instance where works take longer than 30 days. 
11. Dispute Resolution:
a) In the event of a dispute, mediation is to be the preferred method of resolution.
12. General
1. The customer shall make available to the Company personnel use of adequate site amenities at no cost to the Company.
2. The customer shall inform the Company personnel of:
  general and specific safety requirements as and when they arise, in relation to the site; and
  any incident or potential hazard that may cause harm to Company personnel.
1. The Company personnel shall present in Company corporate uniform whilst attending and working at the site.
2. The Company personnel shall, unless otherwise agreed, provide all necessary tools of trade for the carrying out and completion of work under the contract.
3. Wherever used in this contract; “contract price” shall mean the quoted price as varied; “materials” include consumables plant equipment and devices supplied in the course of the contract; the” Company” shall include entities related to J Hill Group Pty Ltd.
4. If any term or condition of this contract is found to be void it shall be excised without affecting the enforceability of the remaining terms or conditions.
By choosing to use our services you choose to accept our terms & conditions.